Heather Matthews is an IT Professional at the University of Vermont Transportation and Parking Services Department. She joined the Parking world with fury in 2014 and has immersed herself in learning all the industry will teach her. Heather has a background in IT and spent several years running a help-desk for multiple school districts in Vermont. Heather has taught herself much of her IT knowledge and is a self-described geek. She is a doer and works tirelessly until a problem is solved. Heather manages all IT projects at the University of Vermont and has introduced and implemented several new solutions over her past 4 years. In her spare time, Heather enjoys her children, photography, hiking and soaking up as much summer as she can before the frigid days of Vermont winter set in. Heather is also in the midst of starting a new business.